VetinaCares is an Animal Healthcare Blog by Vetina Healthcare designed to be a one-stop-shop resource for animal owners, veterinarians, and pet parents to educate themselves on animal behaviour, diseases, nutrition, supplements and overall health of pets, ruminants/farm animals, poultry and aqua.  #VetinaCares offers practical, real-life veterinary tips and advice to help you care for your animals. We help over 25000 users each month find the information they need and get answers to questions related to animal health and wellness. Articles and resources published on #VetinaCares are authored by globally qualified senior veterinarian professionals dedicated to pets/companions, ruminants/farm animals and poultry and aquaculture.

Position: Customer Relationship Officer (CRO)

Location: All Over India
We are looking for a Customer Relationship Officer to increase sales and address customer needs within a specific Territory. Customer Relationship Officer responsibilities include presenting our products and services to potential clients, identifying specific consumer characteristics and recommending ways to promote and sell our products. To be successful in this role, you should have excellent communication abilities and be highly motivated to meet sales goals. Ultimately, you will be responsible to  grow our customer base and establish our reputation in your assigned Territory.

Responsibilities

  • Act as a point of contact for existing and potential customers within assigned territory
  • Identify local business opportunities and challenges
  • Report on sales results daily basis
  • Present our products and services to prospective customers
  • Identify customer needs and recommend product solutions
  • Work closely with product management team and other internal teams to meet individual sales targets
  • Answer customer questions about features, pricing and additional services
  • Keep vigilance on Competitors activity and keep your superiors informed about it.
  • Adhere to the Credit policy and ensure the collection is done on time.
  • Check during customer visit the near expiry products laying with them and arrange returns if they are not saleable.

Requirements

  • Work experience in selling Animal Health Care products
  • Experience in using and reporting in Electronic system
  • Excellent communication skills
  • Resilient with a proven track record in sales

Educational Qualification

  • Graduate in any discipline

Compensation Package

  • Compensation will be commensurate with experience with monthly Variable pay linked to sales target plus quarterly incentive on exceeding sales targets.
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